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Oncourse Home Solutions, LLC is the provider and obligor of protection programs administered by American Water Resources, LLC (AWR). In Florida, Oncourse Home Solutions of Florida, LLC is the provider and obligor of protection programs administered by AWR. The company has been providing protection contracts for decades with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 

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customer stories

June 2024 AWR Customer Story

AWR offers peace of mind with plumbing protection plans. Alice J., a happy customer, praised our prompt, efficient service for her 60-year-old home.

awr customer review graphic

At American Water Resources, we understand the importance of a functioning home. But what happens when an unexpected plumbing issue disrupts your day? Our service line and home plumbing protection plans, such as our In-Home Plumbing Emergency Program, are designed to give you peace of mind, knowing you're covered in case of a plumbing repair emergency.

Just like Alice J., a happy American Water Resources customer:

"American Water Resources helps me cover the water lines inside and outside my 60-year-old house. They also help with electrical and sewer. I recently had a plumbing issue, and they were here quickly and fixed the problem easily. Another time they had to look into the sewer line. They have the know-how and equipment to do the job. WITH A SMILE."

Alice's story highlights the following key benefits of having an American Water Resources plumbing warranty1:

Comprehensive coverage: Our plans go beyond just water lines. We offer protection for electrical, gas, and sewer lines, as well, giving you a complete safety net for your home's essential utilities.

Fast and reliable service: When a plumbing, electrical, or sewer issue arises, you need a quick and efficient response. Our network of trained, experienced, and qualified technicians is available to address your needs promptly, minimizing disruption to your daily routine.

Expert solutions: Our technicians are highly trained and equipped with the latest tools and technology to diagnose and fix any issue effectively. You can rest assured that your home's repairs are in good hands.

Friendly and professional service: We understand that dealing with home repairs can be stressful. That's why our technicians prioritize providing courteous and professional service, making the experience as smooth as possible – just like Alice mentioned!

Want to be like Alice and enroll in one of our affordable plumbing warranties?

Don't wait for an unexpected plumbing issue to arise. Protect your home's vital systems with an American Water Resources plumbing protection plans.

Visit us online and enter your ZIP code to get started. Have questions? Call us any time to speak with a customer service representative during standard business hours.

1 New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.

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