Sewer Line Warranty Product Guide
February 1, 2024
A clogged, blocked or broken exterior sewer service line can lead to a mess — and an expense — that no homeowner wants to deal with.
Water & Sewer
Sewer Line Protection Program
Sewer Service Line
What's Covered?
Backfilling Holes
Clogs and blockages
Equipment
Excavating
Permits
Reseeding Yard
Why this plan?
A ruptured sewer line can result in unexpected wet patches in your yard coupled with an unusual odor. Such breaks, often caused by age or external pressures, can present both environmental and health concerns. These failures typically fall on the homeowner to manage and finance the repairs, with us on your side, the following issues can be addressed promptly and effectively:
- Sewer smell
- Sewage backup in basement
- Gurgling toilet
- Slow drains
Unexpected repairs can be both daunting and costly. Our Sewer Line Protection Program protects you from these unexpected costs. See above for what we cover.
$40,000
Highest paid claim in 2023
$24M+
Total paid out in 2023
$1,361
Average repair cost
34,710
Number of claims to date
*Based on AWR average customer claim information.
Customer reviews
Frequently asked questions
AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.
The Sewer Line Protection Program provides repairs to clogs and blockages of a covered sewer line caused by normal wear and tear. AWR takes care of the costs of permits required to excavate and complete covered repairs.
Because sewer lines are an integral part of your home, and they can be prone to problems. Standard homeowners insurance typically doesn't cover them, meaning you're responsible if there's a problem. The Sewer Line Protection Program from AWR protects you from those costly repair bills and takes away the hassle of dealing with them.
Individual policies vary, but standard homeowners' insurance policies typically do NOT cover repair or replacement of sewer lateral.
You can sign up and pay monthly or annually with convenient options like credit card (VISA and MasterCard).
Just complete the enrollment form online or call us at 1-855-800-5195.
Little symptoms like clogged toilets and multiple backed-up drains can be a sign there's a problem. If you see signs, you can just call AWR and we can help determine if there is a problem, and then get it fixed if needed.
When you have a covered problem, call us at 1-855-800-5195, do NOT call your own plumbing contractor. American Water Resources is available 24 hours a day, 7 days a week to take your call.
The Sewer Line Protection Program is available for owners of 1-4 unit residential properties with a water service line of no more than 2 inches in diameter. Water service lines and/or sewer laterals shared with neighboring properties are eligible for coverage; however, AWR will not cover any section of a shared water service line or sewer lateral that serves only a neighboring property not enrolled in the program.
The Protection Program is for a 12-month term that will automatically renew on an annual basis if you are paying annually by credit card or on a monthly basis. You can cancel at any time.
You can find coverage information outlined in the Terms & Conditions linked above the program name on this page.
Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.
The Sewer Line Protection Program covers up to $6,000 per occurrence for one of our independent contractors to repair a clog or block in your outside sewer line caused by normal wear and usage, and to refill, rake and reseed areas outside your home that were excavated to access your sewer line. If a necessary permit requires a public sidewalk or road to be opened to access your sewer line, we will pay a separate limit of up to $6,000 per occurrence to cut, excavate and repair the same section of public sidewalk or road. Opening and closing any portion of your home’s foundation or slab to access your sewer line for a covered repair is at your expense. Additional exclusions apply.
Related guides
Water Line Warranty Product Guide
March 7, 2024
When a home’s water service line leaks or breaks, the homeowner can be stuck with growing puddles, a big headache — and major repair bills.
Plumbing Warranty Product Guide
January 13, 2024
When there’s a leak or a break in a home’s plumbing, it can quickly lead to an emergency situation. Plumbing runs throughout a home — in walls, floors and ceilings — and there’s a lot that can be ruined when water goes where it’s not supposed to.
Homeowners Insurance VS Home Warranties
April 22, 2024
Did you know that a standard homeowners' insurance policy likely doesn't cover issues with your water, sewer, gas, or electric lines? Find out how enrolling in a warranty program could provide you with the coverage you need.
* Program Fees listed only apply to the first year of the program. Program Fees are subject to change.