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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


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Furnace Not Heating? This Could be the Problem!

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Furnace not heating? Diagnose common issues, troubleshoot, and learn preventive maintenance tips for a warm and cozy home.

cold homeowner in hat and gloves

When the cold months arrive, a functioning furnace is essential for maintaining a comfortable home. However, it's not uncommon to encounter issues with your furnace, leaving you and your family in the cold. If your furnace is not heating like it should, there could be several potential problems causing the issue. Understanding these problems can help you troubleshoot and potentially fix the issue, or at least know when it’s time to call a professional.

1. Thermostat problems

One of the most common reasons for a furnace not heating is a malfunctioning thermostat. If the thermostat is not working correctly, it can't communicate the desired temperature to the furnace. This could be due to:

  • Dead batteries: Some thermostats run on batteries. If the batteries are dead, the thermostat will not function. Replacing the batteries could solve the issue.
  • Incorrect thermostat settings: Ensure that the thermostat is set to "heat" and the temperature is set higher than the current room temperature.
  • Wiring problems: Loose or faulty wiring can disrupt the communication between the thermostat and the furnace.

2. Clogged air filters

Air filters play a crucial role in maintaining your furnace's efficiency. Over time, these filters can become clogged with dust and debris, restricting airflow. This can cause the furnace to overheat and shut down as a safety precaution. Regularly changing or cleaning your air filters can prevent this problem and keep your furnace running smoothly.

3. Pilot light or ignition problems

For older furnaces with a pilot light, a common issue is the pilot light going out. This can be caused by a draft, a dirty orifice, or a faulty thermocouple. Modern furnaces use electronic ignition systems, which can also fail. If the ignition system is not working, the furnace won’t produce heat.

  • Pilot light: Check if the pilot light is out and try relighting it according to the manufacturer’s instructions. If it doesn’t stay lit, the thermocouple may need to be replaced.
  • Electronic ignition: If you suspect an issue with the electronic ignition, it’s best to contact a professional, as this often involves more complex repairs.

4. Dirty burners

Burners that are clogged with dirt and debris can prevent the furnace from heating properly. Dirty burners can cause incomplete combustion, which reduces the furnace's efficiency and can even pose safety risks. Regular maintenance, including cleaning the burners, can help prevent this issue.

5. Blower motor issues

The blower motor is responsible for distributing heated air throughout your home. If the blower motor isn’t working correctly, the furnace will produce heat, but it won’t be circulated. This could be due to:

  • Blown fuse or tripped circuit breaker: Check your home’s electrical panel for a blown fuse or tripped circuit breaker.
  • Motor malfunction: If the blower motor itself is faulty, it may need to be repaired or replaced by a professional.

6. Faulty limit switch

The limit switch is a safety device that prevents the furnace from overheating. If the limit switch is malfunctioning, it can shut off the furnace prematurely, preventing it from heating your home. A professional technician can diagnose and replace a faulty limit switch if needed.

7. Gas supply problems

For gas furnaces, a disruption in the gas supply can prevent the furnace from heating. This could be due to:

  • Closed gas valve: Ensure the gas valve to the furnace is open.
  • Gas line issues: Problems with the gas line, such as a leak or blockage, should be handled by a professional for safety reasons.

Understanding home warranty meaning

When it comes to dealing with furnace issues, understanding the meaning of a home warranty can be incredibly beneficial. A home warranty is a service contract that covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear. This can include your furnace, AC, water heater, electrical system, plumbing, service lines, and more.

A home warranty can provide peace of mind, knowing that if your furnace stops working, the cost of repairs or replacement may be covered. This can be especially valuable in emergencies, such as during a cold winter when a malfunctioning furnace needs immediate attention.

Preventive maintenance tips

To avoid unexpected furnace breakdowns, regular preventive maintenance is key. Here are some tips to keep your furnace in good working condition:

  • Annual inspections: Schedule an annual tune-up with a professional technician to check for any potential issues and perform routine maintenance.
  • Replace air filters: Change or clean air filters regularly to ensure proper airflow and efficiency.
  • Clean the furnace: Keep the area around your furnace clean and free of debris to prevent blockages and overheating.
  • Check thermostat settings: Regularly check and adjust thermostat settings to ensure optimal performance.

Heating home warranties to the rescue!

Dealing with a furnace that’s not heating can be frustrating, especially during the colder months. By understanding the common causes and knowing the steps to take, you can often diagnose and fix the issue yourself. However, for more complex problems or if you’re unsure about any part of the process, it’s always best to call a professional. Additionally, having a clear understanding of the home warranty meaning and investing in one can save you from unexpected repair costs and provide peace of mind throughout the year, such as the Heating System Repair Program from American Water Resources. To learn more, visit us online and enter your ZIP code to see if the coverage is available in your neighborhood.

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