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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


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What Do Home Protection Plans Cover?

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Discover what home protection plans cover and how they could give you peace of mind when it comes to safeguarding your budget and your family's home.

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A home protection plan is a service contract designed to protect homeowners from the financial burden of unexpected repairs and replacements. It covers a range of appliances and systems within your home for a monthly or annual fee.

What Does a Home Protection Plans Cover?

While specific coverage can vary between providers and plans, home protection plans can cover:

  • Major Appliances: Refrigerators, dishwashers, ovens, ranges, microwaves, garbage disposals, washing machines, and dryers.
  • Major Systems: Heating, ventilation, and air conditioning (HVAC) systems, plumbing systems (including water heaters and sump pumps), and electrical systems.
  • Service Lines: Water, sewer, electrical, and gas lines.

How Does a Home Protection Plan Work?

When a covered appliance or system malfunctions, you simply contact your home protection plan provider. They'll arrange for a qualified technician to diagnose and repair or replace the issue, up to the coverage limits of your plan.

Benefits of a Home Protection Plan

  • Peace of Mind: Knowing you're protected from unexpected repair costs.
  • Professional Service: Access to a network of trusted technicians.
  • Financial Security: Avoid costly repairs and replacements.
  • Convenience: Hassle-free claims process.

Things to Consider Before Buying a Home Protection Plan

  • Coverage Limits: Understand the maximum amount your home protection plan will cover for a specific repair or replacement.
  • Service Fees: Some plans require you to pay a service fee for each claim.
  • Waiting Periods: There may be a waiting period before coverage begins.
  • Exclusions: Be aware of what's not covered by your plan.
  • Pre-Existing Conditions: Many warranties exclude pre-existing issues.

Home Protection Plan vs. Homeowners Insurance

While homeowners insurance protects your home from damage caused by events like fire, theft, or natural disasters, a home protection plan covers the cost of repairing or replacing appliances and systems due to normal wear and tear.

Is a Home Protection Plan Right for You?

Consider these factors when deciding if a home protection plan is a good fit:

  • Age of Your Home and Appliances: Older homes and appliances are more prone to breakdowns.
  • Budget: Weigh the cost of the home protection plan against potential repair costs.
  • DIY Skills: If you're handy, you may not need a home protection plan.

By understanding the benefits, limitations, and costs associated with a home protection plan, you can make an informed decision about whether it's the right choice for your home.