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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


© 2025. American Water Resources. All rights reserved.
Appliances Program
Appliances
Appliances Program
Laundry Room Appliance Repair
Kitchen Appliance Repair
What's Covered?
Clothes Washer And Dryer
Refrigerator, Dishwasher, And Oven/Range
Built-In Microwave Oven And Garbage Disposal
Why This PlanFAQsCustomer ReviewsRelated Guides

Why this plan?

Your home appliances keep your life in balance. In the kitchen: refrigerators can stop cooling, a dishwasher can leak all over the floor, or a cooking range may not ignite. In the laundry room, a washer breakdown or dryer malfunction can disrupt your daily routine. These appliance failures can bring unexpected expenses and the additional hassle of finding reliable repair services.  

Protect your kitchen and laundry appliances from: 

  • Faulty ice maker 

  • Broken range hood fan motor 

  • Worn belts in washer 

  • Malfunctioning refrigerator compressor 

  • Odor from dishwasher 

  • Leaking refrigerator or dishwasher 

Unexpected repairs can be both daunting and costly. Our Appliance Program protects you from these unexpected costs. See above for what we cover. 

appliances program home diagram
$400
Highest paid claim in 2023
$133
Average repair cost

*Based on AWR average customer claim information.

Customer reviews

Very professional and knew what the problem was.

Nancy M.

Great communication and service from the company. I’m glad I enrolled in the program.

Melvin Z.

Technician Chris was very nice with a pleasant personality. I believe he did a fantastic job!

Linsy R.

Excellent!

Joseph K.

Frequently asked questions

AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.

Typically, standard homeowners insurance policies do not cover these repairs to your laundry and kitchen appliances.

You can find coverage information outlined in the Terms & Conditions linked above the program name on this page.

There is no deductible for this program.

Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.

Call 1-855-800-5195 immediately. We're here 24/7 if you have a repair claim or any other question.

This Protection Plan is for a 12-month term that will automatically renew on an annual basis. You can cancel at any time.

Up to $400 per occurrence and up to $2,000 annually per appliance for repair or replacement on your Refrigerator, Range or Wall Oven/Cooktop, Built in Microwave, Dishwasher and Garbage disposal. Up to $400 per occurrence and up to $2,000 annually for repair or replacement on your Clothes Washer and Clothes Dryer.

Need help deciding?

Check out our helpful product and home warranty guides for facts and information to help you choose the best coverage for your needs.

View Guides
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