• Submit Claim
Log InShop Plans
facebook iconyoutube icon
About Us
Partnership Opportunities
Become a Provider
Careers
Privacy Policy
Terms of Service
LLC BBB Business Review

American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


© 2025. American Water Resources. All rights reserved.
Exterior Electric Line Protection Program
Electrical & Gas
Exterior Electric Line Protection Program
Exterior Electric Line/Component Repairs
What's Covered?
Drip Loop
Entrance Cable
Insulator
Meter Box
Permanent Wiring To Outside Fixtures
Riser
Weather Head
Why This PlanFAQsCustomer ReviewsRelated Guides

Why this plan?

Exterior electric lines are susceptible to unexpected damages—be it from bad weather, falling branches, or natural wear. When these lines or connected fixtures like light posts or pool pumps malfunction, the impact is twofold: a compromised electrical system and significant repair costs. Sourcing expert electricians plus the stress of these disruptions can be an added strain: 

 

  • Sparking wires 

  • Meter box malfunction 

  • Faulty outdoor wiring and fixtures 

Unexpected repairs can be both daunting and costly. Our Exterior Electric Line Protection Program protects you from these unexpected costs. See above for what we cover. 

$3,000
Highest paid claim in 2023
$451
Average repair cost
1,179
Number of claims to date

*Based on AWR average customer claim information.

Customer reviews

They were prompt. The technician seemed to know what he was doing. Completed the job.

Luanne D.

They scheduled my appointment immediately and came the next day. Showed up and fix the problem. All done in 15 minutes. Absolutely amazing!

Delilah B.

Courteous and rapid service.

Roger N.

Professional service. Resolved my issue.

Maria C.

James performed an outstanding service.

Theodore J.

Friendly and knowledgeable.

Gene K.

Helped fix my problems and [they were] timely.

Tina B.

Tech came in introduced himself...took pictures of outside lines...came in and explained what happens next.

Tina B.

Frequently asked questions

AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.

As a homeowner, you are responsible for the maintenance and repair of your home's exterior electrical system and components not owned by your electric utility. Typically, basic homeowners' insurance policies do not cover repairs to your exterior electrical system and components.

The Exterior Electric Line Protection Program from American Water Resources can help protect you from the aggravation and cost of repairs to overhead and underground exterior electric lines, including the permanent wiring to fixtures such as light posts, detached garages and pool pumps. We handle everything from finding a local electrician for covered exterior electrical system repairs. With this protection, gain peace of mind with a dedicated toll-free hotline, unlimited service calls and a one-year warranty on all covered repairs.

A problem with your exterior electrical system could cause your home to lose power, which means you could be faced with no way to heat your home, cook your meals, or power your lights. In addition, emergency electrical repairs can be costly and unpredictable, and finding an electrician you can trust is a hassle, two problems you will never have to worry about when you enroll in the Exterior Electric Line Protection Program from AWR.

If you own a residential home, single-family or townhouse, you are eligible to enroll in the program. If you live in a condominium please contact your homeowners' association to determine your responsibility.

A local electrician will be responsible for handling your repair. Repairs are guaranteed for one year against defects in materials and workmanship.

Call now: 1-888-758-8931 or complete the easy enrollment form for peace of mind protection.

American Water Resources offers convenient annual or monthly billing options that can be paid via check, debit card or credit card (we accept VISA, MasterCard, and Discover). Still have questions? Feel free to give is a call us at 1-855-800-5195.

Call 1-888-758-8931 immediately. We're here 24/7 if you have a repair claim or any other question.

You can find coverage information outlined in the Terms & Conditions linked above the program name on this page.

Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.

Up to $3,500 per occurrence to repair Exterior Electric Line and refill, rake and reseed any areas outside the Home that AWR’s independent contractor excavated in order to access

Need help deciding?

Check out our helpful product and home warranty guides for facts and information to help you choose the best coverage for your needs.

View Guides
Related guides

exterior of home
Homeowners Insurance VS Home Warranties
April 22, 2024

Did you know that a standard homeowners' insurance policy likely doesn't cover issues with your water, sewer, gas, or electric lines? Find out how enrolling in a warranty program could provide you with the coverage you need.

home warranty faqs
father and son viewing laptop screen
What Do Home Warranties Cover?
December 15, 2023

You may be surprised to learn that home warranties can cover everything from your water and sewer lines to your air conditioner and furnace. Find out what else a home warranty covers at your home.

home warranty faqs
couple reviewing a document
Is a Home Warranty Worth the Cost?
May 1, 2024

When considering which home warranty to enroll in, cost plays an important role in your decision. Find out whether enrolling in a protection program is worth it.

home warranty faqs
water line
Water Line Warranty Product Guide
March 7, 2024

When a home’s water service line leaks or breaks, the homeowner can be stuck with growing puddles, a big headache — and major repair bills.

product guides

* Program Fees listed only apply to the first year of the program. Program Fees are subject to change.