Water Line Warranty Product Guide
March 7, 2024
When a home’s water service line leaks or breaks, the homeowner can be stuck with growing puddles, a big headache — and major repair bills.
Water & Sewer
Water Heater Repair and Replacement Program
Water Heater Repair or Replacement
What's Covered?
Burner Supply Tube & Assembly
Drain Valve
Gas Valve
Replacement Of Water Heater If It Can't Be Repaired
Supply Tube & Assembly
T/P Relief Valve
Temperature Control & Thermocouple
Upper Thermostat & Lower Thermostat
Main Burner & Pilot Light
Why this plan?
A hot water heater failure can strike without warning. Critical components like heating elements or thermostats may malfunction, and tank leaks could lead to expensive property damage. With our Water Heater Repair and Replacement Program you’ll have protection from:
Pressure relief valve issues
Thermocouple and thermostat malfunctions
Pilot light and gas control malfunctions
Drain valve leaks
Unexpected repairs can be both daunting and costly. Our Water Heater Repair and Replacement Program protects you from these unexpected costs. See above for what we cover.
$2,641
Highest paid claim in 2023
$758
Average repair cost
4,694
Number of claims to date
*Based on AWR average customer claim information.
Customer reviews
Frequently asked questions
AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.
This valuable program that protects you from the hassle and cost of unexpected water heater failure. If your water heater fails due to normal wear and tear, AWR will cover the cost. The Water Heater Repair and Replacement program is an affordable way to get protection from the unexpected. See a complete list of covered repairs and view our terms & conditions.
If you love hot showers or clean laundry, then you need to protect your water heater, because standard homeowner's insurance typically doesn't. Normal wear and tear like corrosion and mineral deposit buildup can cause your water heater to fail. And if that happens, you don't want to be stuck without those daily comforts or an expensive repair or replacement, let alone the hassle of finding a quality contractor.
Standard homeowner's insurance typically doesn't cover water heater repairs, so it may be up to you to find a contractor and pay for the repair or replacement
We protect residential electric, natural gas, and propane fueled water heaters, no matter the age of the unit. Water heaters fueled by oil, solar, or geothermal energy are not eligible. In addition, tankless water heaters, water heaters larger than 50 gallons or intended for use in commercial properties, and combination heating/domestic hot water units are not eligible. Water heaters that are designed to be attached directly to the wall or placed on a platform that is attached to a wall are not eligible for this program. If your home has more than one Water Heater, each Water Heater must be enrolled in a separate program in order to be eligible for a repair or replacement under this program.
We only use reputable brands commonly found in homes across the U.S. We also use only new units for replacements. A used or refurbished unit isn't good enough for you, so it's not good enough for us either. We always use local, insured, independent contractors to make sure the installation job is done right.
You can pay monthly or annually with convenient options like credit card (VISA, MasterCard, American Express, and Discover), check or debit card.
Click 'enroll now' above or call 1-855-800-5195.
Call 1-855-800-5195 immediately. We're here 24/7 if you have a repair claim or any other question.
The Protection Program is for a 12-month term that will automatically renew on an annual basis if you are paying annually by credit card or on a monthly basis. You can cancel at any time.
Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.
Up to $1,100 per annual term to repair or replace the Water Heater System.
Related guides
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Plumbing Warranty Product Guide
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Homeowners Insurance VS Home Warranties
April 22, 2024
Did you know that a standard homeowners' insurance policy likely doesn't cover issues with your water, sewer, gas, or electric lines? Find out how enrolling in a warranty program could provide you with the coverage you need.
* Program Fees listed only apply to the first year of the program. Program Fees are subject to change.