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Part of providing protection from the unexpected means always being available to our customers. Reach out if you have questions, need assistance, or have some feedback. We’ll be sure to get back to you. 

24/7 Customer Support


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Need help? Have a question? Our chat team is available Monday - Friday, 6:00AM - 10:00PM CT (Central Time), and on Saturday from 7:30AM - 5:00PM CT (Central Time). To chat with a customer service representative, please click the red "Live Chat" tab on the right side of the page. Chat agents can assist with setting up a claim and scheduling appointments, as well as answering billing questions, assisting with cancelations, enrollments, and more.

You can reach a customer service representative via text Monday through Friday 7:30AM – 5:00PM CT (Central Time) and Saturday 8:00AM – 4:30PM CT (Central Time).

New York City DEP Customers
1-888-300-3570 or Click Here

Homeowners and Business Owners

Independent Contractors

General Inquiries
American Water Resources
1000 Bishops Gate Blvd., Ste. 300, Mount Laurel, NJ 08054

Contact the office of the President:
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