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About american Water Resources
About Us

We're Here to Help!

For over a decade, American Water Resources (AWR) has helped customers protect themselves against unexpected repair costs with affordable protection for service line emergencies. We currently manage over 1.9 million service contracts — including water line, sewer line, in-home plumbing, and interior electric line — across the country for homeowners, utilities and municipal customers. AWR strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind. For more information on our commitment to our customers, visit Our Commitment to You.

AWR provides homeowners with the comprehensive protection, services and support you need in case of a service line problem:

  • One-call problem resolution AWR handles obtaining all the required permits, proposals and inspections
  • Fast-response service specialists are available by phone 24/7/365
  • One-year warranty on all repairs
  • Independent, local plumbing contractors provide prompt, professional service
  • Proven and trusted provider, AWR is an accredited member of the BBB with an A+ Rating and services over 1.9 million customer contracts nationwide and was as the official service line protection provider for several cities across the country
  • Happy customers - 95% customer satisfaction