Protect your home from unexpected repairs.
* Program Fees listed only apply to the first year of the program. Program Fees are subject to change.
2.3
Million service contracts
2.0+
Million customers
$100
Million in repair costs natinowide
96%
Customer satisfaction
What our customers have to say.
Plans start at less than a $1 a day!
- 24/7 access to representatives to schedule service calls.
- One-year warranty on all repairs.
- With just one call, American Water Resources manages permits, proposals, and inspections for you.
Frequently Asked Questions
American Water Resources (AWR) is a leader in home protection, serving over 2 million homeowners nationwide. Our programs are designed to help protect against the high-cost hassles of unexpected home repairs by connecting customers with vetted local professionals and managing the repair process on their behalf. American Water Resources’ optional protection programs are provided by Oncourse Home Solutions, LLC and administered by AWR. You may see both names in certain communications – both brands work together as one team to deliver reliable coverage and dependable service.
It's a program that provides protection from the unexpected for your heating and cooling systems.
Because you'll save money. And not just on repair bills. The bundle price is less than enrolling in the Heating System and Cooling System Protection programs separately. Protection, simplified.
Select the plan and follow the simple enrollment form, or you can call us at 1-855-800-5195.
You can sign up and pay monthly or annually with convenient options like a checking or bank account (ACH), or a credit card (VISA or MasterCard). ACH is our preferred payment method, as it provides the most reliable way to maintain continuous coverage by reducing the possibility of payment failures.
Your enrollment begins the day AWR processes your enrollment, which is the enrollment date on your welcome letter. Your protection and ability to make a claim begin 30 days after the enrollment date. The first year of coverage includes a 30-day waiting period and 11 months of coverage.
The program term and price are for a 12-month period that will automatically renew each year for an additional one-year term at then-current rates. You can cancel at any time.
You can find detailed information outlined in the Terms & Conditions under the What is Covered tab on the individual product pages.
When you have a covered service line problem, call American Water Resources at 1-855-800-5195, or submit your claim request online; do NOT call your own contractor. AWR is available by phone 24 hours a day, 7 days a week to take your call.