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Water Line Sewer Line and In Home Plumbing Emergency Program

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Protect 3 service lines in 1 plan.

Water line, sewer line, or in-home plumbing problems are messy. So is having 3 protection plans. Bundle your protection and save on your monthly cost – and get protection from the unexpected for your pipes inside and outside your home.

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Convenient billing on your water bill*, or other convenient options. *where available
Protection for your residential sewer line. See our full list of covered repairs.
We find a local, insured contractor within 24 hours.
Bundle water line, sewer line, and in-home plumbing protection and save.
One year warranty on all covered repairs.
Unlimited service calls to our 24-hour hotline.
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covered repair image

Covered Repairs

  • Clogs
  • Blockages
  • Burst pipe due to normal wear and tear
  • Pipe collapse
  • Pipe damage from tree root
  • Leaking pipe
  • Pipe corrosion
  • Excavating
  • Equipment
  • Backfilling holes
  • Reseeding yard
  • Inspections
  • Broken water pipe hidden behind walls and ceilings
  • Blocked or slow shower drains
  • Clogged laundry drain line
  • Leaking water supply line
  • Leaking washing machine valve
  • Burst water pipe joint
  • Clogged sink
  • Blocked or overflowing toilet
  • Leaking water shut off valve
Have questions?  
Visit our faqs


A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. It’s a program that provides protection from the unexpected for your water line, sewer line, and in-home plumbing systems. When you choose the bundle, you get up to $21,000 ($10,000 for water line, $8,000 for sewer line, $3,000 for plumbing) in covered repair covered repairs if something happens to your water line, sewer line, or in-home plumbing*. Just pay one low monthly fee and get protected in three ways. *Includes: Water Line - $5,000 for covered water line repairs, $5,000 for water line street repairs if applicable. Sewer Line - $4,000 for covered sewer line repairs and $4,000 for sewer line street repairs if applicable. In-Home Plumbing - $1,500 for covered water supply repairs and $1,500 for covered wastewater drainage system repairs.

A. Because you’ll save money. And not just on repair bills. You’ll save 10% with the bundle price, compared to joining individual protection programs for your water line, sewer line, and in-home plumbing. So you’ll simplify your payments and save money. Win-win.

A. Most policies don’t cover repairs to exterior and internal water and wastewater lines — they’re all your responsibility. That’s why you should protect all of them with AWR.

A. Just complete this simple enrollment form. Or you can call us at 1-855-800-5195.

A. Owners of residential homes (single-family or townhouse) are eligible. If you live in a condo, check with your HOA to see if you’re responsible for your water and sewer lines.

A. You’re covered in just 30 days after we process your enrollment form.

A. Once your enrollment is processed, we’ll send you a confirmation package with our Terms & Conditions. And don’t worry, if you change your mind, you can cancel at any time. If you cancel your enrollment within 30 days, you’ll receive a refund.

A. Call 1-855-800-5195 immediately. We’re here 24/7 if you have a repair claim or any other question. More questions? Call us at 1-855-800-5195..

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