Don’t let a broken water line break the bank.
When a water line breaks, you’re stuck with puddles, a headache and repair bills. But with the Water Line Protection Program from AWR, your repair costs will be covered. Headache avoided.
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So glad we signed up for this program – best thing we ever did as homeowners!
New York – Water Line Leak
Frequently Asked Questions
A. AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR’s optional programs are not provided by American Water or its affiliates. We’re proud of our A rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.
A. It’s a protection program that goes beyond your homeowners insurance and provides coverage for repairs to a broken or leaking water pipe. Normal wear and tear, corrosion, or even soil conditions can cause pipe problems. And you guessed it – those repairs may be pricey. When you enroll, AWR will cover the cost of repairing the residential water line (the water pipe that runs from the property line to your house) and basic restoration to the repair site. So… a few pennies a day to potentially save thousands. Done.
A. Your homeowners insurance policy typically doesn’t cover water lines. That means it’s all on you to repair leaks. When you enroll in AWR’s Water Line protection program, you cut the out-of-pocket repair bill and just pay a small monthly payment. No service fee or deductible. In return, AWR picks up the tab on the bill and saves you the hassle that comes with problems like this.
A. Most policies don’t cover your exterior water line. It’s all on you. That’s why you should hand that responsibility over to AWR with the Water Line Protection Program.
A. You can sign up and pay monthly or annually with convenient options like credit card (VISA, MasterCard, and Discover). *Payment options vary by state.
A. You can find available programs in your area by utilizing our 'easy to use' zip code lookup tool.
A. Just complete this simple enrollment form . Or you can call us at 1-877-513-8520.
A. If your lawn suddenly has puddles or water features you never asked for, you may have a water line problem. Or you may experience low water pressure, or even no water flowing at all. Don’t be the person who loses control in this situation. Be the person who calls AWR.
A. There’s not one answer, but wear and tear, old pipes, joint or material failure, or soil conditions are the usual culprits. Don’t be caught off guard – protect those lines from anything that may happen to them.
A. Residential home or townhome owners who are responsible for their water lines. If you live in a condo, get in touch with your HOA to see if you’re the responsible party.
A. Call 1-855-705-8438 immediately. We’re here 24/7 if you have a repair claim or any other question.
A. For a small additional fee, there’s no limit on what AWR will pay for covered repairs. All repairs, even exceeding the standard protection limit, will be covered.
A. You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.
