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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


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Homeowners Insurance vs. Home Protection Plans

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We want to help you understand the difference between homeowners insurance and home protection plans.

couple reviewing a document

When it comes to protecting your home investment, both homeowners insurance and home protection plans play crucial roles. While they might seem similar, understanding their distinct functions is essential.

Homeowners Insurance: Your Financial Shield

  • What it covers: Homeowners insurance safeguards your property against unforeseen events such as fires, theft, storms, and natural disasters. It also provides liability coverage, protecting you from legal claims if someone is injured on your property.
  • How it works: You pay a premium to the insurance company, and in return, they agree to cover losses up to a certain limit. If a covered event occurs, you file a claim, and the insurance company reimburses you for the damages, minus your deductible.

Home Protection Plans: Your Appliance and System Protector

  • What it covers: A home protection plan provides coverage for the repair or replacement of major home systems and appliances, such as heating and cooling systems, plumbing, electrical systems, and major kitchen appliances.
  • How it works: You pay a monthly or annual fee to the home protection plan company. When a covered appliance or system fails due to normal wear and tear, you file a claim, and the home protection plan company arranges for a qualified technician to repair or replace the item.

When to Consider a Home Protection Plan:

  • New Home Purchase: A home protection plan can offer peace of mind when moving into a new home, especially if you're unfamiliar with the home's history.
  • Older Homes: Older homes may have aging systems and appliances, making a home protection plan a valuable investment.
  • Rental Property Owners: Landlords can benefit from home protection plans by protecting their investment and simplifying tenant maintenance issues.

Choosing the Right Home Protection Plan:

When selecting a home protection plan, consider the following factors:

  • Coverage Limits: Ensure the plan's coverage limits are sufficient to cover the cost of repairs or replacements.
  • Service Fee: Some plans charge a service fee for each service call, which can add to the overall cost.
  • Waiting Periods: Be aware of any waiting periods before coverage takes effect.
  • Exclusions: Understand the plan's exclusions, such as pre-existing conditions or specific brands.
  • Customer Reviews: Research the company's reputation and customer satisfaction.

By understanding the nuances of homeowners insurance and home protection plans, you can make informed decisions to protect your home and your finances.