Two lines. One protection program.
Bundle your protection on your home’s water and sewer lines and save on your monthly payment. More protection? Yes please. You’ll get peace of mind and protection from the unexpected with American Water Resources.
A. AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR’s optional programs are not provided by American Water or its affiliates. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.
A. Your water and sewer service lines run underneath your property. The water service line runs from the water main to your home and the sewer service line runs from your home to the sewer main under the street. Homeowners are typically responsible for the water and sewer lines that run through their property. Typical water line responsibility extends from the curb stop/outside valve to your home and typical sewer line responsibility extends from the sewer main to your home. Your responsibilities may vary. If you live in a dwelling like a condo, please contact your local homeowners’ association to determine your responsibilities.
A. This optional protection covers repairs to the water line for leaks or breaks, and to the sewer line for clogs and blockages.** Covered repairs will be made quickly by local, insured independent plumbing contractors. **Protection does not include a septic tank or the components thereof and other exclusions apply, see Terms and Conditions for details.
A. Any residential homeowner who is responsible for the water and sewer service lines attached to their home.
A. There is no service fee for claims under the Water Line and Sewer Line Protection Program.
A. The Protection Program does not cover issues occurring before your coverage effective date. Your coverage effective date and protection under the program begins 30 days after your enrollment date.
A. If you have a service line problem, call AWR at 1-855-800-5195; do not call your own plumbing contractor. AWR is available 24 hours a day, 7 days a week to take your call.
A. You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.