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Water Line Unlimited Protection Program

Don’t let a broken water line break the bank.

When a water line breaks, you’re stuck with puddles, a headache and repair bills. But with the Water Line Protection Program from AWR, your repair costs will be covered. Headache avoided.

Committed to Quality


What's Covered

  1. Burst pipe
  2. Pipe damage from tree root
  3. Leaking pipe
  4. Leak due to pipe corrosion
  5. Normal wear and tear
  6. Excavating
  7. Equipment
  8. Backfilling holes
  9. Reseeding yard
  10. Inspections


A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. It’s a protection program that goes beyond your homeowners insurance and provides coverage for repairs to a broken or leaking water pipe. Normal wear and tear, corrosion, or even soil conditions can cause pipe problems. And you guessed it – those repairs may be pricey. When you enroll, AWR will cover the cost of repairing the residential water line (the water pipe that runs from the property line to your house) and basic restoration to the repair site. So… a few pennies a day to potentially save thousands. Done.

A. Your homeowners insurance policy typically doesn’t cover water lines. That means it’s all on you to repair leaks. When you enroll in AWR’s Water Line protection program, you cut the out-of-pocket repair bill and just pay a small monthly payment. No service fee or deductible. In return, AWR picks up the tab on the bill and saves you the hassle that comes with problems like this.

A. Most policies don’t cover your exterior water line. It’s all on you. That’s why you should hand that responsibility over to AWR with the Water Line Protection Program.

A. You can sign up and pay monthly or annually with convenient options like credit card (VISA, MasterCard, and Discover). *Payment options vary by state.

A. Just complete this simple enrollment form . Or you can call us at 1-888-891-9920.

A. If your lawn suddenly has puddles or water features you never asked for, you may have a water line problem. Or you may experience low water pressure, or even no water flowing at all. Don’t be the person who loses control in this situation. Be the person who calls AWR.

A. There’s not one answer, but wear and tear, old pipes, joint or material failure, or soil conditions are the usual culprits. Don’t be caught off guard – protect those lines from anything that may happen to them.

A. Residential home or townhome owners who are responsible for their water lines. If you live in a condo, get in touch with your HOA to see if you’re the responsible party.

A. Call 1-888-891-9920 immediately. We’re here 24/7 if you have a repair claim or any other question.

A. The Protection Program is for a 12-month term that will automatically renew on an annual basis if you are paying annually by credit card or on a monthly basis. You can cancel at any time.


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Our neighbors advice
Our neighbors sang the praises of this "insurance". They were so happy they had paid for it when they had problems and they came out and fixed them with no problem. They recommended we get it and we are contemplating it.
by Brenda N November 15, 2021