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Exterior Electric Line Protection Program

Don’t get zapped by an electric repair!

The exterior wires that provide electricity to your home are an essential part of ensuring your family’s comfort. Over time, normal wear and tear can cause these lines to fail – without advance notice – potentially causing your home to lose power and requiring an expensive repair. 

Committed to Quality


What's Covered

  1. Permanent wiring to outside fixtures
  2. Weather head
  3. Drip loop
  4. Entrance cable
  5. Insulator
  6. Meter box
  7. Riser


A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. As a homeowner, you are responsible for the maintenance and repair of your home’s exterior electrical system and components not owned by your electric utility. Typically, basic homeowners’ insurance policies do not cover repairs to your exterior electrical system and components.

A. aggravation and cost of repairs to overhead and underground exterior electric lines, including the permanent wiring to fixtures such as light posts, detached garages and pool pumps. We handle everything from finding a local electrician to paying up to $3,000 for covered exterior electrical system repairs. With this protection, gain peace of mind with a dedicated toll-free hotline, unlimited service calls and a one-year warranty on all covered repairs.

A. A problem with your exterior electrical system could cause your home to lose power, which means you could be faced with no way to heat your home, cook your meals, or power your lights. In addition, emergency electrical repairs can be costly and unpredictable, and finding an electrician you can trust is a hassle, two problems you will never have to worry about when you enroll in the Exterior Electric Line Protection Program from AWR.

A. If you own a residential home, single-family or townhouse, you are eligible to enroll in the program. If you live in a condominium please contact your homeowners’ association to determine your responsibility.

A. A local electrician will be responsible for handling your repair. Repairs are guaranteed for one year against defects in materials and workmanship.

A. Call now: 1-888-758-8931 or complete the easy enrollment form for peace of mind protection.

A. American Water Resources offers convenient annual or monthly billing options that can be paid via check, debit card or credit card (we accept VISA, MasterCard, and Discover). Still have questions? Feel free to give is a call us at 1-888-758-8931.

A. Call 1-888-758-8931 immediately. We’re here 24/7 if you have a repair claim or any other question.


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