Don’t let a broken water line break the bank.
When a water line breaks, you’re stuck with puddles, a headache and repair bills. But with the Water Line Protection Program from AWR, your repair costs will be covered. Headache avoided.
A. AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR’s optional programs are not provided by American Water or its affiliates. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.
A. Your water service line runs underneath your property. The water service line runs from the water main to your home. Homeowners are typically responsible for the water line that runs through their property. Typical water line responsibility extends from the curb stop/outside valve to your home. Your responsibilities may vary. If you live in a dwelling like a condo, please contact your local homeowners’ association to determine your responsibilities.
A. This optional protection covers repairs to the water line for leaks or breaks. Covered repairs will be made quickly by local, insured independent plumbing contractors.
A. Any residential homeowner who is responsible for the water service line attached to their home.
A. There is no service fee for claims under the Water Line Protection Program.
A. The Protection Program does not cover issues occurring before your coverage effective date. Your coverage effective date and protection under the program begins 30 days after your enrollment date.
A. If you have a service line problem, call AWR at 1-855-800-5195; do not call your own plumbing contractor. AWR is available 24 hours a day, 7 days a week to take your call.
A. You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.