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Cooling System Repair Program

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Air conditioners die. In mid-July.

Nothing will make you wilt faster. Except maybe the hassle, time, and expense of getting it repaired. So sign up for the Cooling System Repair Program and get protected from the unexpected, so you’ll never have to sweat it out.

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A few dollars a month – convenient billing on your water bill*, or other convenient options. *where available
Coverage for air conditioning system components. See our full list of covered repairs.
We'll find a local, insured contractor within our network in 24 hours.
$50 service fee only when contractor dispatched for repairs. No deductible.
One year warranty on all covered repairs.
Unlimited service calls to our 24-hour hotline.
Have questions?  
Visit our faqs
covered repair image

Covered Repairs

  • Blower motor, pulley & wheels
  • Capacitor
  • Circuit board
  • Condenser fan motor (includes fan blades)
  • Contactor switch
  • Delay timer
  • External crankcase heater
  • Fan, fan bearing, fan belt & fan control
  • EMC motor (comparable part – no upgrade)
  • Fan pulley
  • Fan shaft
  • Fuse
  • Hard start kits
  • Low ambient temperature control
  • Thermostat (if already installed)
  • Time delay controls
  • Transformer
  • Wiring (from nearest component to capacitor)
  • Motor speed control
  • Operating relay
  • Refrigerant (up to 2 lbs) per year of R-22 or R-410a
  • Relay
  • Run capacitor
  • Schrader valve
Have questions?  
Visit our faqs


A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. It’s an affordable way to protect your precious AC. With AWR, you’ll be covered up to $1,750 for your cooling system repairs. This includes labor and materials for those covered repairs. No hassle or repair bills on your end. See a complete list of covered repairs and view our terms & conditions.

A. Typically, homeowners insurance doesn’t cover repairs to your heating or cooling system. This means you, as the homeowner, are responsible for the maintenance and repair of your own systems. When you enroll with AWR, you’re protected beyond insurance and are only responsible for a small monthly payment along with a $50 service fee per repair. No deductible.

A. Your cooling system likely isn’t covered by homeowners insurance, but if something happens, AWR handles those unexpected repair costs. We’ll even find the contractor so the whole situation is hassle-free. Your home’s systems deserve to be protected from the unexpected.

A. Part of good protection is providing a top quality service. We work with local, insured, independent contractors to handle your repairs. We also supply a one-year warranty against defects in materials and workmanship. More questions? Call us at 1-877-513-8520.

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