
When there’s a leak or a break in a home’s plumbing, it can quickly lead to an emergency situation. Plumbing runs throughout a home — in walls, floors and ceilings — and there’s a lot that can be ruined when water goes where it’s not supposed to.
When critical home systems and lines fail, the impact is both immediate and far-reaching. Plumbing issues, like burst pipes, can cause water damage, while electrical faults, such as wiring problems, risk safety and convenience. HVAC breakdowns due to compressor or thermostat issues disrupt comfort, and sewer or water line failures, involving broken lines or blockages, affect the everyday life of your home. These situations often demand urgent, expert repairs of intricate components essential for restoring your home's functionality and safety.
The Whole Home Program provides coverage for the following:
Unexpected repairs can be both daunting and costly. Our Whole Home Program protects you from these unexpected costs. See above for what we cover.
AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.
Typically, standard homeowners insurance policies do not cover these repairs to your home.
You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.
There is no deductible for interior electric, exterior electric, laundry, or kitchen service calls. There is a $50 deductible for plumbing, heating repair, cooling repair, and water heater repair and replacement service calls.
Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.
Call 1-855-800-5195 immediately. We're here 24/7 if you have a repair claim or any other question.
This Home Protection Plan is for a 12-month term that will automatically renew on an annual basis. You can cancel at any time.
*Based on AWR average customer claim information.