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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


© 2025. American Water Resources. All rights reserved.
Whole Home Program
Whole Home
Whole Home Program
Interior Electric Line/Component Repairs
Interior Plumbing Repairs
Exterior Electric Line/Component Repairs
Heating System Repairs
What's Covered?
Blocked Or Overflowing Toilet
Blocked Or Slow Shower Drains
Blower Motor, Pulley & Wheels
Breaker Panel/Load Centers
Broken Water Pipe Hidden Behind Walls And Ceilings
Built-In Microwave Oven And Garbage Disposal
Burner Supply Tube & Assembly
Burst Water Pipe Joint
Capacitor
Circuit Board
Circuit Breakers
Circuitry
Clogged Laundry Drain Line
Clogged Sink
Clothes Washer And Dryer
Condenser Fan Motor (Includes Fan Blades)
Connectors
Contactor Switch
Delay Timer
Drain Valve
Drip Loop
Electrical Wiring
Emc Motor (Comparable Part - No Upgrade)
Entrance Cable
External Crankcase Heater
Fan Pulley
Fan Shaft
Fan, Fan Bearing, Fan Belt & Fan Control
Fuse
Fuse Boxes
Fuses
Gas Valve
Hard Start Kits
Insulator
Leaking Washing Machine Valve
Leaking Water Shut Off Valve
Leaking Water Supply Line
Low Ambient Temperature Control
Main Burner & Pilot Light
Meter Box
Motor Speed Control
Operating Relay
Permanent Wiring To Outside Fixtures
Refrigerator, Dishwasher, And Oven/Range
Relay
Replace Thermostat (If Already Installed)
Replacement Of Water Heater If It Can't Be Repaired
Riser
Run Capacitor
Schrader Valve
Standard Wall Outlets/Receptacles (Including Gcfi)
Standard Wall Switchers And Dimmers
Start Capacitor
Supply Tube & Assembly
T/P Relief Valve
Temperature Control & Thermocouple
Thermostat
Time Delay Controls
Transformer
Upper Thermostat & Lower Thermostat
Weather Head
Why This PlanFAQsCustomer ReviewsRelated Guides

Why this plan?

When critical home systems and lines fail, the impact is both immediate and far-reaching. Plumbing issues, like burst pipes, can cause water damage, while electrical faults, such as wiring problems, risk safety and convenience. HVAC breakdowns due to compressor or thermostat issues disrupt comfort, and sewer or water line failures, involving broken lines or blockages, affect the everyday life of your home. These situations often demand urgent, expert repairs of intricate components essential for restoring your home's functionality and safety.  

The Whole Home Program provides coverage for the following: 

  • Sink faucet malfunction 
  • Thermostat malfunctioning 
  • Weak HVAC airflow 
  • Faulty wiring & fixtures 
  • Circuit breakers 
  • Pooling water outside 
  • Sewage backup in basement 
  • Leaking refrigerator or dishwasher 
  • Drain valve leaks 

Unexpected repairs can be both daunting and costly. Our Whole Home Program protects you from these unexpected costs. See above for what we cover. 

whole home diagram

Frequently asked questions

AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.

Typically, standard homeowners insurance policies do not cover these repairs to your home.

You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.

There is no deductible for interior electric, exterior electric, laundry, or kitchen service calls. There is a $50 deductible for plumbing, heating repair, cooling repair, and water heater repair and replacement service calls.

Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.

Call 1-855-800-5195 immediately. We're here 24/7 if you have a repair claim or any other question.

This Home Protection Plan is for a 12-month term that will automatically renew on an annual basis. You can cancel at any time.

  • Up to $2,000 per occurrence to repair Heating System or Cooling System.
  • Up to $3,500 per occurrence to repair Exterior Electric Line and refill, rake and reseed any areas outside the Home that AWR’s independent contractor excavated in order to access
  • Up to $1,100 per annual term to repair or replace the Water Heater System.
Need help deciding?

Check out our helpful product and home warranty guides for facts and information to help you choose the best coverage for your needs.

View Guides

Customer reviews

Fast response and fixed the problem effectively.

Leroy V.

The tech was incredibly quick to respond to our crisis, repaired everything quickly and fully, and was enjoyable to talk to.

Holly K.

Prompt, professional, and efficient service.

Willie H.

The technician was very patient and he knew what he was doing. Very satisfied with the service.

Narendra P.

Everyone was professional. The crew did a good job on plumbing. I would use them again.

Deborah B.

They shared every step of the process with me and helped me understand everything that was going on.

Jennifer C.

The service man was professional and courteous. He immediately found the problem and fixed it.

Linda R.

Employees were professional, nice to deal with and took care of the problem.

Dana G.

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Is a Home Warranty Worth the Cost?
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*Based on AWR average customer claim information.