
When a home’s water service line leaks or breaks, the homeowner can be stuck with growing puddles, a big headache — and major repair bills.
When critical systems in your home fail, it's more than a minor annoyance. A burst pipe in your plumbing, an electrical outage from a faulty circuit, or a gas line leak can quickly lead to danger. The HVAC system might falter due to compressor or thermostat issues, your water heater could call it quits from wear and tear, while service lines for water or gas could be compromised by age or external damage. These failures often mean not only a disruption to daily life but also significant repair costs and the stress of finding timely, effective solutions. Such scenarios demand expertise and swift action to restore safety and normalcy, emphasizing the importance of having a reliable plan in place for these critical home systems. The Critical Home Systems Program Plus protects you from things like:
Overflowing toilet
Thermostat malfunctioning
Weak HVAC air flow
Faulty wiring
Circuit breakers
Sewage backup in basement
Water pooling outside
Connectors to gas appliances
Drain valve leaks
Unexpected repairs can be both daunting and costly. Our Critical Home Systems Plus Program protects you from these unexpected costs. See above for what we cover.
AWR provides protection from the unexpected. We offer programs to cover the big repairs that your homeowner's policy typically doesn't cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. American Water Resources is an independent third-party provider of optional home protection programs. American Water Resources is a trademark of American Water and used under license. AWR's optional programs are not provided by American Water or its affiliates.
Typically, standard homeowners insurance policies do not cover these repairs if they stem from ordinary wear and tear.
You can find coverage information outlined in the Terms & Conditions linked under the program name on this page.
There is no deductible for interior electric, exterior electric, water line, or gas line service calls. There is a $50 deductible for plumbing, sewer line, heating repair, cooling repair, and water heater repair service calls.
Your enrollment begins the day AWR processes your Enrollment, which is the Enrollment Date on your welcome letter. Your protection and ability to make a claim begins 30 days after the Enrollment Date.
Call 1-855-800-5195 immediately. We're here 24/7 if you have a repair claim or any other question.
This Protection Plan is for a 12-month term that will automatically renew on an annual basis. You can cancel at any time.
*Based on AWR average customer claim information.