Eric Palm, Chief Operating Officer of Homeowners Services, is responsible for continued growth by identifying and capitalizing on key new market development opportunities through partnerships and distribution channels. Additionally, Palm oversees all strategic, financial, operational, marketing and sales functions for the business. Palm brings to his position more than 20 years of marketing, business strategy, strategic planning and management experience.
Prior to joining American Water Resources, Palm spent 14 years with Direct Energy, an energy and home services organization where he held successive leadership positions including the Head of Protection Plans and President of their Home Warranty of America subsidiary. His most recent position was Head of Direct Energy's solar operations team. Earlier in his career, Palm co-founded a multi-location John Deere equipment dealer group and consulted in the energy, utility and retail sectors. He also served in the Corp of Engineers, completing two Mideast deployments and retiring as a Colonel in the United States Army Reserve.
Palm earned a master's degree in International Management from the University of Denver and a bachelor's degree in Economics from St. John's University.