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American Water Resources (AWR) offers service line protection contracts to homeowners in 43 states and Washington, D.C., and currently services more than 2 million contracts. The company has been providing protection contracts since the year 2000 with more than 9 out of 10 customers satisfied and an A Rating from the Better Business Bureau. American Water Resources also provides its protection contracts to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others. American Water Resources is not owned by American Water but uses the trademark “American Water Resources” under license from American Water. As such, AWR’s optional programs are not provided or guaranteed by American Water or its affiliates, and any changes in AWR’s prices are not determined or controlled by American Water or its affiliates. American Water Resources conducts business in California as American Water Resources Insurance Services and administers home protection contracts, provided by Virginia Surety Company, Inc., CA Lic. No. 0F65279. In Virginia, American Water Resources administers insurance policies, underwritten by Virginia Surety Company, Inc., VA Lic. No. 109751. New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. 


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AC Not Cooling? This Could be the Problem!

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Is your AC not cooling? Don't panic! Learn common causes, DIY fixes, and when to call a professional for air conditioning repair.

adjusting thermostat

Ah, summer. The sun is shining, the birds are singing...and your air conditioner decides to take a vacation. Let's face it, a broken AC in the heart of summer is enough to send anyone into a meltdown. But before you start digging out that manufacturer’s warranty paperwork (or worse, cranking up the credit card for a replacement), hold on! There might be a simpler explanation for your AC woes.

Here at American Water Resources, we're all about keeping your home comfortable and cool. And that often means identifying problems before they turn into expensive repairs. So, let's explore some common reasons why your AC might not be cooling properly, and - spoiler alert - some of them have nothing to do with your warranty!

1. Clogged air filter: This might seem obvious, but a dirty air filter is one of the leading culprits behind poor AC performance. A clogged filter restricts airflow, making it harder for your system to circulate cool air throughout your home, resulting in rooms feeling too hot. The fix? Check your air filter monthly and replace it when it's dirty (usually every 1-3 months, depending on usage).

2. Frozen coils: If your AC unit's coils are encased in ice, it's definitely not going to be pumping out cool air. This can happen for a few reasons, like low refrigerant levels or restricted airflow (see point #1!). A qualified technician can diagnose and fix the issue, but in the meantime, turn off your AC and let the ice melt naturally.

3. Thermostat troubles: Is your thermostat set to "cool" and the fan running, but the temperature just isn't budging? There might be an issue with your thermostat itself. Check the batteries (if it's battery-powered) and make sure the settings are accurate. If you're still having problems, consulting a technician might be necessary.

4. Blocked vents: Just like a clogged air filter, blocked vents can prevent cool air from circulating properly. Make sure furniture, rugs, or anything else isn't obstructing the airflow from your vents.

The warranty wrap-up

Many common AC issues we've mentioned here are preventable with regular maintenance and a watchful eye. Now, that doesn't mean you should completely disregard enrolling in an AC warranty! At American Water Resources, we offer an affordable Cooling System Repair Program that will come in handy should your AC stop working.

If you've tried all the troubleshooting tips above and your AC is still on the fritz, then it's time to call in the professionals. At American Water Resources, our certified technicians can diagnose the problem and get your AC back up and running quickly. And remember, preventive maintenance is key! Regular checkups can help identify small issues before they become major problems, saving you money and frustration in the long run.

So, stay cool this summer! With a little proactive air conditioning maintenance and these troubleshooting tips, you can keep your home comfortable and avoid an AC meltdown (and potentially avoid a warranty headache too!).

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