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Sewer Line Protection Program


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Sewer line issues can wreck yards. And budgets.

A repair to your sewer line is not only messy and time-consuming; it’s expensive (and typically not covered by your homeowners insurance). With AWRIS, you’ll be protected from a surprise sewer line repair bill and hassle. Don’t waste time. Just enroll.

Have questions?  
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Convenient payment options – you can choose a monthly or annual payment option.
Protection for your residential water line. See our full list of covered repairs.
We'll find a local, insured contractor within our network in 24 hours.
Includes basic site restoration, permits, and inspections.
Three year warranty on all covered repairs.
24/7 service support.
Have questions?  
Visit our faqs
covered repair image

Covered Repairs

  • Clogs and blockages
  • Permits
  • Excavating
  • Equipment
  • Backfilling holes
  • Reseeding yard
  • Inspections
Have questions?  
Visit our faqs


A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. The Sewer Line Protection Program provides repairs to clogs and blockages of a covered sewer line caused by normal wear and tear. AWRIS takes care of the costs of permits required to excavate and complete covered repairs; as well as refilling, raking/leveling and seeding of excavated portion of customer’s property; and restoration of public sidewalks and roadways if they’re excavated to complete a covered repair. We also follow-up with an inspection of a customer’s sewer line after a covered repair.

A. Because sewer lines are an integral part of your home, and they can be prone to problems. Your homeowners insurance typically doesn’t cover them, meaning you’re responsible if there’s a problem. The Sewer Line Protection Program from AWRIS protects you from those costly repair bills – and takes away the hassle of dealing with them.

A. Individual policies vary, but standard homeowners’ insurance policies typically do NOT cover repair or replacement of sewer lateral.

A. You can sign up and pay monthly or annually with convenient options like credit card (VISA and MasterCard).

A. Just complete the enrollment form online or call us at 1-844-765-7262.

A. Little symptoms like clogged toilets and backed-up drains can be a sign there’s a problem. If you see signs, you can just call AWR and we can help determine if there is a problem, and then get it fixed if needed.

A. When you have a covered problem, call us at 1-844-765-7262 — do NOT call your own plumbing contractor. American Water Resources Insurance Services is available 24 hours a day, 7 days a week to take your call.

A. The Sewer Line Protection Program is available for owners of 1-4 unit residential properties with a water service line of no more than 2 inches in diameter. Water service lines and/or sewer laterals shared with neighboring properties are eligible for coverage; however, AWRIS will not cover any section of a shared water service line or sewer lateral that serves only a neighboring property not enrolled in the program.

A. The Protection Program is for a 12-month term that will automatically renew on an annual basis if you are paying annually by credit card or on a monthly basis. You can cancel at any time.

Customer Reviews

Sewer Clogged
Fantastic service, quick response with excellent professional repair by friendly knowledgeable servicemen 👍
by Francis N February 19, 2021
Good fast service
by Chalres C February 19, 2021
by Chris C March 26, 2021
Sewer problem
AWR is the best purchase I‘be made. Before I got off the phone with them we had a repair man ringing our doorbell. They made the repair and we haven’t had any more problems. Thank you AWR and Baileys Sewer Repair, you both get 5 stars from me.
by Shirl S March 26, 2021
sewer problem
I am completed satisfied with the work that was done and the timing of the work being done. I called and within 1 hour someone was.out.very nice fellow.He had to come back twice., no error of his just the problem with the pipe.
by Cornelia M March 26, 2021