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The maintenance of your house’s exterior can be just as important as its interior space. For example, the water service lines that run from your home to the water main in the street, when in good condition, are critical for your home, allowing you to shower, wash your hands, and use the toilet. But when subject to problems from normal wear and tear, corrosion or even soil conditions, they can become a huge (and expensive) problem. Yet most standard homeowners’ insurance policies typically don’t cover the exterior water line of the home—meaning the responsibility to make repairs or replacements falls solely on the homeowner themselves.

To avoid these potentially costly home repair headaches, American Water Resources’ Water Line Protection Program offers coverage for repairs of broken or leaking water pipes inside and outside of the home. That way, when something seems wrong in your yard, you know just who to call.

A fix with no mess!

Moshe K. of New York, NY woke up one morning to a cracked and leaking sidewalk in front of his home. Even though the problem, in his eyes, was less of an extreme emergency and more of a nuisance, his enrollment in the Water Line Protection Program meant that with just one call, a fix was on the way nonetheless.

“They excavated and dug into the ground in very limited places and were extremely considerate to not damage additional gardening and trees on my property in the process,” said Moshe. “Overall, I had a terrific experience every step along the way—from my initial claim to AWR to the team who completed the job.”

And, when asked if he had any advice for those who may be on the fence when it comes to enrollment, he offered the following: “Don't be penny-wise and pound-foolish. American Water Resources is extremely trustworthy and reliable. They deliver as promised.”

Want to be like Moshe?

Visit us online and enter your ZIP code to see what great AWR protection programs are available in your area. Have questions or concerns regarding coverage and billing options? Give us a call any time at 855-800-5195, or chat with a knowledgeable and helpful customer service representative by clicking the Live Chat tab on the right side of the page.